Steward queue/CASE-000101
Steward case

CASE-000101

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-88678workflow paused, state held

Side-by-side comparison

Incoming TPA-54793 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54793incoming
#1MBR-032504Sarah Fernandez
0.832 rec.
Best evidence: NameDate of birth
NameSarah FernandezSarah Fernandez
Date of birth1951-11-241951-11-24
Member ID—UHC-46404-59
SSN—
•••-••-NULL
•••-••-3042
Phone—7394265314
Email—
NULL
—
Address—
N/A
3509 Willow Ct
City / state / ZIP—Denver, CO
Group—
NULL
GRP-7251
PlanOPTIONS-PPOOPTIONS-PPO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032504Sarah Fernandez0.83
Matched against CLM-410941, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394cf6cbffbe
    Escalated TPA-54793, top score 0.83, candidates MBR-032504

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-88678
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044404
Opened
2026-10-19 19:54:36
Top score
0.83