Steward queue/CASE-000107
Steward case

CASE-000107

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-90845workflow paused, state held

Side-by-side comparison

Incoming CLM-404832 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404832incoming
#1MBR-000318Willie Greene
0.831 rec.
Best evidence: NameDate of birth
#2MBR-008829Arthur Greene
0.604 rec.
Best evidence: none ≥ 0.90
NameWillie H GreeneWillie H GreeneArthur W Greene
Date of birth1988-07-261988-07-261988-06-27
Member ID—
null
UHC-19975-59UHC-95001-21
SSN—•••-••-1666•••-••-3545
Phone—56822041729006830550
Email—
-
—arthur.greene@aol.com
Address—
null
8894 Union St5078 Indian School Rd # 379
City / state / ZIP—
N/A, NULL
Charlotte, NCMiami, FL
GroupGRP-2720GRP-2720GRP-8932
PlanCORE-HMOCORE-HMOMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 recordCLM ×1ENR ×2TPA ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000318Willie Greene0.83
Matched against ENR-106371, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-106371Willie Greene1988-07-26Single record 1.00
▶#2MBR-008829Arthur Greene0.60
Matched against CLM-418862, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name0.60350%
Date of birth0.60350%transposition
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396d21b57d15
    Escalated CLM-404832, top score 0.83, candidates MBR-000318, MBR-008829

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90845
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044904
Opened
2026-10-19 19:54:36
Top score
0.83