Steward queue/CASE-000129
Steward case

CASE-000129

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-38978workflow paused, state held

Side-by-side comparison

Incoming CLM-426003 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426003incoming
#1MBR-031222Zachary Hunt
0.832 rec.
Best evidence: NameDate of birth
NameZachary HuntZachary W Hunt
Date of birth1990-01-211990-01-21
Member ID—UHC-68795-03
SSN—
•••-••-N/A
•••-••-6902
Phone—5872830589
Email—
NULL
zachary.hunt@icloud.com
Address—
N/A
9239 Canyon Rd
City / state / ZIP—Scottsdale, AZ, 85295
GroupGRP-5158GRP-5158
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031222Zachary Hunt0.83
Matched against CLM-426002, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39743474a3a6
    Escalated CLM-426003, top score 0.83, candidates MBR-031222

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-38978
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-027506
Opened
2026-10-19 19:54:36
Top score
0.83