Steward queue/CASE-000131
Steward case

CASE-000131

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-90478workflow paused, state held

Side-by-side comparison

Incoming TPA-61026 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-61026incoming
#1MBR-001314Joseph Reid
0.831 rec.
Best evidence: NameDate of birth
NameJoseph Y ReidJoseph Reid
Date of birth1953-04-24
04/24/53
1953-04-24
Member ID—
N/A
UHC-27958-28
SSN—
•••-••--
—
Phone—
-
—
Email—
NULL
joseph.reid@aol.com
Address7309 Washington St—
City / state / ZIPDallas, TX, 75269—
GroupGRP-2568GRP-2568
PlanSELECT-EPO—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001314Joseph Reid0.83
Matched against CLM-425024, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-425024Joseph Reid1953-04-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39de7bbd594d
    Escalated TPA-61026, top score 0.83, candidates MBR-001314

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-90478
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044810
Opened
2026-10-19 19:54:36
Top score
0.83