Steward queue/CASE-000133
Steward case

CASE-000133

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-95449workflow paused, state held

Side-by-side comparison

Incoming TPA-51223 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51223incoming
#1MBR-035653Mason Welch
0.831 rec.
Best evidence: NameDate of birth
NameMason WelchMason Welch
Date of birth1962-03-011962-03-01
Member ID—UHC-98549-20
SSN—
•••-••-NULL
•••-••-6828
Phone2346103976
12346103976
—
Email—
NULL
mason.welch46@proton.me
Address—2807 Canyon Rd
City / state / ZIP—
-, UNKNOWN ,
Jacksonville, FL, 32276
Group—
-
GRP-8144
PlanNAVIGATE-HMO—
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035653Mason Welch0.83
Matched against CLM-402842, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-402842Mason Welch1962-03-01Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3967aed3d295
    Escalated TPA-51223, top score 0.83, candidates MBR-035653

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-95449
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045893
Opened
2026-10-19 19:54:36
Top score
0.83