Steward queue/CASE-000154
Steward case

CASE-000154

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-20332workflow paused, state held

Side-by-side comparison

Incoming CLM-415616 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-415616incoming
#1MBR-020837Linda Green
0.834 rec.
Best evidence: NameDate of birth
NameLinda E Green
LINDA E. GREEN
Linda E Green
Date of birth1970-08-101970-08-10
Member ID—UHC-04889-62
SSN—
•••-••-N/A
•••-••-9904
Phone—6077826178
Email—
NULL
—
Address—
NULL
8032 Valley View Dr
City / state / ZIP—
NULL
Los Angeles, CA, 90038
GroupGRP-7112GRP-7112
Plan—MEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×1TPA ×1ENR ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-020837Linda Green0.83
Matched against CLM-415617, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39be96e1cdbf
    Escalated CLM-415616, top score 0.83, candidates MBR-020837

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-20332
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-016640
Opened
2026-10-19 19:54:36
Top score
0.83