Steward queue/CASE-000163
Steward case

CASE-000163

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-23015workflow paused, state held

Side-by-side comparison

Incoming TPA-50076 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-50076incoming
#1MBR-046106Mason Williams
0.831 rec.
Best evidence: NameDate of birth
NameMason WilliamsMason Williams
Date of birth1994-07-17
7/17/1994
1994-07-17
Member ID——
SSN—
•••-••--
•••-••-5055
Phone—8798497277
Email—
UNKNOWN
—
Address6790 Valley View Dr—
City / state / ZIPEden Prairie, MN, 55389—
Group—
NULL
—
Plan—CHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-046106Mason Williams0.83
Matched against CLM-400189, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-400189Mason Williams1994-07-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394e3cf7a773
    Escalated TPA-50076, top score 0.83, candidates MBR-046106

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-23015
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018446
Opened
2026-10-19 19:54:36
Top score
0.83