Steward queue/CASE-000164
Steward case

CASE-000164

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-96356workflow paused, state held

Side-by-side comparison

Incoming CLM-400189 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400189incoming
#1MBR-018446Mason Williams
0.831 rec.
Best evidence: NameDate of birth
NameMason WilliamsMason Williams
Date of birth1994-07-17
Jul 17, 1994
1994-07-17
Member ID—
N/A
—
SSN•••-••-5055
•••-••-***-**-5055
—
Phone8798497277—
Email——
Address—
N/A
6790 Valley View Dr
City / state / ZIP—
NULL, UNKNOWN
Eden Prairie, MN, 55389
Group—
UNKNOWN
—
PlanCHOICE-PLUS-PPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018446Mason Williams0.83
Matched against TPA-50076, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-50076Mason Williams1994-07-17Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f40403db98
    Escalated CLM-400189, top score 0.83, candidates MBR-018446

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-96356
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046106
Opened
2026-10-19 19:54:36
Top score
0.83