Steward queue/CASE-000165
Steward case

CASE-000165

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-78867workflow paused, state held

Side-by-side comparison

Incoming TPA-61926 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-61926incoming
#1MBR-000469Sarah Carroll
0.833 rec.
Best evidence: NameDate of birth
NameSarah CarrollSarah Carroll
Date of birth1969-05-061969-05-06
Member ID—
UNKNOWN
UHC-70386-63
SSN—•••-••-3260
Phone—
UNKNOWN
4593740828
Email—sarah.carroll65@gmail.com
Address—
UNKNOWN
2788 Ridge Rd
City / state / ZIP—
null, NULL
Columbus, OH, 43236
Group—GRP-6430
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsTPA1 recordENR ×1CLM ×1PRV ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000469Sarah Carroll0.83
Matched against ENR-135425, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a9ffac4566
    Escalated TPA-61926, top score 0.83, candidates MBR-000469

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-78867
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042013
Opened
2026-10-19 19:54:36
Top score
0.83