Steward queue/CASE-000166
Steward case

CASE-000166

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-87946workflow paused, state held

Side-by-side comparison

Incoming CLM-426656 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426656incoming
#1MBR-017107Denise Carroll
0.833 rec.
Best evidence: NameDate of birth
NameDenise CarrollDenise Carroll
Date of birth1969-10-111969-10-11
Member ID—UHC-30539-11
SSN—
•••-••-NULL
•••-••-9871
Phone—5527330564
Email—
-
denise.carroll@proton.me
Address—
null
518 Oak St
City / state / ZIP—
UNKNOWN, NULL
Tampa, FL, 33603
GroupGRP-7434GRP-7434
Plan—NAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017107Denise Carroll0.83
Matched against ENR-134954, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:394e08a7c577
    Escalated CLM-426656, top score 0.83, candidates MBR-017107

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-87946
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044219
Opened
2026-10-19 19:54:36
Top score
0.83