Steward case

CASE-000168

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-493workflow paused, state held

Side-by-side comparison

Incoming CLM-420552 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-420552incoming	#1MBR-027638Joyce Andrews 0.793 rec. Best evidence: NameDate of birthPhone
Name	Joyce R Andrews	Joyce Andrews
Date of birth	2003-04-05	2003-04-05
Member ID	— -	UHC-90507-70
SSN	— •••-••-UNKNOWN	•••-••-5945
Phone	4118984468 (411) 898-4468	4118984468
Email	—	—
Address	8129 Indian School Rd 8129 Indian School Road	4125 Indian School Rd
City / state / ZIP	Las Vegas, NV, 89139	Denver, CO, 80243
Group	GRP-1624	GRP-1624
Plan	SELECT-EPO	SELECT-EPO
Sources, records	CLM1 record	CLM ×1ENR ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-027638Joyce Andrews0.79

Matched against ENR-127041, 4 fields compared, weighted score 0.789

Field	Similarity	Weight	Share	Note
Name	1.00	3	32%
Date of birth	1.00	3	32%	exact
Phone	1.00	1.5	16%
Address	0.00	2	21%	different

Guard: noneConflicts: none

Records in this identity

CLMCLM-420553Joyce Andrews2003-04-05Scored 1.00
ENRENR-127041Joyce Andrews2003-04-05Scored 1.00
ENRENR-127042Joyce Andrews2003-04-05Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:399b357e59f6
Escalated CLM-420552, top score 0.79, candidates MBR-027638

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Joyce AndrewsMBR-027638, score 0.79, 3 recordsLinkConfirm as a distinct identityCLM-420552 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-493
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-000483
Opened: 2026-10-19 19:54:36
Top score: 0.79