Steward queue/CASE-000173
Steward case

CASE-000173

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-502workflow paused, state held

Side-by-side comparison

Incoming CLM-431740 against 3 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431740incoming
#1MBR-005079Linda White
0.831 rec.
Best evidence: NameDate of birth
#2MBR-034435Linda White
0.831 rec.
Best evidence: NameDate of birth
#3MBR-038572Linda White
0.831 rec.
Best evidence: NameDate of birth
NameLida J WiteLinda WhiteLinda WhiteLinda White
Date of birth1948-03-141948-03-141948-03-141948-03-14
Member ID——UHC-00454-47—
SSN————
Phone—6328183131——
Emaillinda.white@gmail.com———
Address—
UNKNOWN
496 Ridge Rd——
City / state / ZIP—
UNKNOWN, NULL
Plano, TX, 75093——
Group————
Plan—
null
NAVIGATE-HMO——
Sources, recordsCLM1 recordPRV ×11 recordCLM ×11 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-005079Linda White0.83
Matched against PRV-29276, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.94350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-29276Linda White1948-03-14Single record 1.00
▶#2MBR-034435Linda White0.83
Matched against CLM-431741, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.94350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-431741Linda White1948-03-14Single record 1.00
▶#3MBR-038572Linda White0.83
Matched against TPA-64002, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.94350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-64002Linda White1948-03-14Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399e52edbdc3
    Escalated CLM-431740, top score 0.83, candidates MBR-005079, MBR-034435, MBR-038572

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-502
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-000492
Opened
2026-10-19 19:54:36
Top score
0.83