Steward case

CASE-000177

Confidence 0.79 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-55463workflow paused, state held

Side-by-side comparison

Incoming CLM-420194 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-420194incoming	#1MBR-042682Ben Wood 0.791 rec. Best evidence: NameDate of birthPhone
Name	Benjamin W Wood BENJAMIN W. WOOD	Ben W Wood
Date of birth	1948-01-20	1948-01-20
Member ID	— UNKNOWN	UHC-35372-72
SSN	— •••-••-UNKNOWN	—
Phone	5985588953 598-558-8953	5985588953
Email	— null	benjamin.wood78@outlook.com
Address	9764 Pine Dr	4794 Elm St
City / state / ZIP	Charlotte, NC, 28293 CHARLOTTE, North Carolina, 28293	Dallas, TX, 75244
Group	— -	GRP-7491
Plan	SELECT-EPO	SELECT-EPO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042682Ben Wood0.79

Matched against ENR-126567, 4 fields compared, weighted score 0.789

Field	Similarity	Weight	Share	Note
Name	1.00	3	32%	nickname
Date of birth	1.00	3	32%	exact
Phone	1.00	1.5	16%
Address	0.00	2	21%	different

Guard: noneConflicts: none

Records in this identity

ENRENR-126567Ben Wood1948-01-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:3926128a6605
Escalated CLM-420194, top score 0.79, candidates MBR-042682

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Ben WoodMBR-042682, score 0.79, 1 recordLinkConfirm as a distinct identityCLM-420194 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-55463
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-034556
Opened: 2026-10-19 19:54:36
Top score: 0.79