Steward queue/CASE-000188
Steward case

CASE-000188

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-44379workflow paused, state held

Side-by-side comparison

Incoming TPA-50461 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-50461incoming
#1MBR-043593Henry Gray
0.833 rec.
Best evidence: NameDate of birth
#2MBR-031613Emily Gray
0.671 rec.
Best evidence: none ≥ 0.90
NameHenry GrayHenry W GrayEmily Gray
Date of birth1950-12-21
21-12-1950
1950-12-211950-11-21
Member ID—
null
UHC-82608-67UHC-52436-73
SSN—
•••-••- NULL
•••-••-6708•••-••-2851
Phone—
-
51542056639163146156
Email—
NULL
——
Address—
-
119 Park Pl9236 Baseline Rd # 281
City / state / ZIP—
N/A, NULL, UNKNOWN
Gilbert, AZ, 85282Las Vegas, NV, 89199
Group—
NULL
GRP-2513GRP-9191
Plan—OPTIONS-PPOMEDICARE-ADV-B
Sources, recordsTPA1 recordCLM ×1ENR ×1PRV ×13 recordsENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043593Henry Gray0.83
Matched against CLM-401012, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-031613Emily Gray0.67
Matched against ENR-111084, 2 fields compared, weighted score 0.670
FieldSimilarityWeightShareNote
Name0.84350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • ENRENR-111084Emily Gray1950-11-21Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392390d8a21d
    Escalated TPA-50461, top score 0.83, candidates MBR-043593, MBR-031613

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-44379
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030008
Opened
2026-10-19 19:54:36
Top score
0.83