Steward queue/CASE-000191
Steward case

CASE-000191

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-17945workflow paused, state held

Side-by-side comparison

Incoming CLM-408355 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-408355incoming
#1MBR-000518Camila Lucas
0.835 rec.
Best evidence: NameDate of birth
NameCamila M LucasCamila M Lucas
Date of birth1959-11-09
09-11-1959
1959-11-09
Member ID—UHC-50549-37
SSN—•••-••-1647
Phone—
null
4029460018
Email—
UNKNOWN
camila.lucas12@yahoo.com
Address—1620 Jefferson Ave
City / state / ZIP—
null, -, -
Dallas, TX, 75232
GroupGRP-8152GRP-8152
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×2CLM ×1PRV ×1TPA ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000518Camila Lucas0.83
Matched against ENR-111022, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39714a6e3e99
    Escalated CLM-408355, top score 0.83, candidates MBR-000518

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-17945
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-014992
Opened
2026-10-19 19:54:36
Top score
0.83