Steward queue/CASE-000192
Steward case

CASE-000192

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-80543workflow paused, state held

Side-by-side comparison

Incoming CLM-422949 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422949incoming
#1MBR-011484Betty Evans
0.833 rec.
Best evidence: NameDate of birth
NameBetty EvansBetty Evans
Date of birth1998-04-261998-04-26
Member ID—
N/A
UHC-40645-66
SSN—
•••-••--
•••-••-3919
Phone—
5924058
7805924058
Email—
N/A
betty.evans81@aol.com
Address—
null
5941 Apache Blvd
City / state / ZIP—
UNKNOWN , N/A
Miami, FL, 33166
GroupGRP-7514GRP-7514
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-011484Betty Evans0.83
Matched against CLM-422947, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399d1eaf1bd2
    Escalated CLM-422949, top score 0.83, candidates MBR-011484

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-80543
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042428
Opened
2026-10-19 19:54:36
Top score
0.83