Steward case

CASE-000196

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-54565workflow paused, state held

Side-by-side comparison

Incoming CLM-414958 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-414958incoming	#1MBR-016063Billy Holmes 0.831 rec. Best evidence: NameDate of birth
Name	Billy Holmes	Billy L Holmes
Date of birth	1977-12-26 12/26/1977	1977-12-26
Member ID	— null	UHC-73539-72
SSN	— •••-••--	•••-••-4772
Phone	—	5999754796
Email	— N/A	billy.holmes30@yahoo.com
Address	— UNKNOWN	6689 Washington St
City / state / ZIP	— UNKNOWN, N/A	Houston, TX, 77031
Group	GRP-8545	GRP-8545
Plan	— UNKNOWN	MEDICARE-ADV-A
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-016063Billy Holmes0.83

Matched against ENR-119677, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-119677Billy Holmes1977-12-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39f52eabb29f
Escalated CLM-414958, top score 0.83, candidates MBR-016063

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Billy HolmesMBR-016063, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-414958 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-54565
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-034206
Opened: 2026-10-19 19:54:36
Top score: 0.83