Steward queue/CASE-000197
Steward case

CASE-000197

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-43206workflow paused, state held

Side-by-side comparison

Incoming CLM-432022 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432022incoming
#1MBR-002253Ashley Gordon
0.832 rec.
Best evidence: NameDate of birth
#2MBR-023125Charles Gordon
0.682 rec.
Best evidence: none ≥ 0.90
NameAshley Gordon
Gordon, Ashley
Ashley T GordonCharles M Gordon
Date of birth1943-03-21
21-03-1943
1943-03-211943-09-21
Member ID—
N/A
UHC-37593-82UHC-54101-17
SSN—
•••-••--
•••-••-9357•••-••-2814
Phone—65330333124953268725
Email—
null
——
Address—
UNKNOWN
478 Central Ave2811 Desert Sky Blvd # 641
City / state / ZIP—
NULL
Austin, TX, 78792Sacramento, CA, 95830
GroupGRP-1685GRP-1685GRP-6919
Plan—
-
CORE-HMOMEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×1ENR ×12 recordsCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002253Ashley Gordon0.83
Matched against CLM-432021, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-023125Charles Gordon0.68
Matched against CLM-432803, 2 fields compared, weighted score 0.683
FieldSimilarityWeightShareNote
Name0.87350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:399786ce4fba
    Escalated CLM-432022, top score 0.83, candidates MBR-002253, MBR-023125

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-43206
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029492
Opened
2026-10-19 19:54:36
Top score
0.83