Steward queue/CASE-000204
Steward case

CASE-000204

Confidence 0.82 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-73283workflow paused, state held

Side-by-side comparison

Incoming CLM-428530 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428530incoming
#1MBR-042440Emma Le
0.821 rec.
Best evidence: NameDate of birthPhoneEmail
NameEmma LeEmma Le
Date of birth2002-11-162002-11-16
Member ID—
N/A
UHC-99358-95
SSN—
•••-••-null
•••-••-4852
Phone51676304125167630412
Emailemma.le79@gmail.comemma.le79@gmail.com
Address5485 Church St1690 Desert Sky Blvd
City / state / ZIPSan Diego, CA, 92198Chandler, AZ, 85285
GroupGRP-5190GRP-5190
Plan—
null
MEDICARE-ADV-B
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042440Emma Le0.82
Matched against ENR-137433, 5 fields compared, weighted score 0.818
FieldSimilarityWeightShareNote
Name1.00327%
Date of birth1.00327%exact
Phone1.001.514%
Email1.001.514%
Address0.00218%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ddb9bd923b
    Escalated CLM-428530, top score 0.82, candidates MBR-042440

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-73283
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040510
Opened
2026-10-19 19:54:36
Top score
0.82