Steward queue/CASE-000208
Steward case

CASE-000208

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-88910workflow paused, state held

Side-by-side comparison

Incoming CLM-431522 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431522incoming
#1MBR-023165Christina Rios
0.832 rec.
Best evidence: NameDate of birth
NameChristina X RiosChristina X Rios
Date of birth1973-07-131973-07-13
Member ID—UHC-96267-36
SSN—•••-••-7056
Phone—
UNKNOWN
7035855466
Email—
NULL
—
Address—
N/A
4772 Main St # 306
City / state / ZIP—
NULL, NULL , N/A
San Antonio, TX, 78269
GroupGRP-2980GRP-2980
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-023165Christina Rios0.83
Matched against ENR-141403, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f6d0a7ec34
    Escalated CLM-431522, top score 0.83, candidates MBR-023165

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-88910
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044457
Opened
2026-10-19 19:54:36
Top score
0.83