Steward queue/CASE-000230
Steward case

CASE-000230

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-8736workflow paused, state held

Side-by-side comparison

Incoming CLM-428068 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428068incoming
#1MBR-036660Stephen Rios
0.831 rec.
Best evidence: NameDate of birth
NameStephen X Rios
Stephen X. Rios
Stephen X Rios
Date of birth1965-11-221965-11-22
Member ID—
NULL
UHC-56771-75
SSN•••-••-7302—
Phone—7603756452
Email—
-
stephen.rios@aol.com
Address1021 Ocean Ave
1021 Ocean Avenue
—
City / state / ZIPCharlotte, NC, 28272—
GroupGRP-2115GRP-2115
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036660Stephen Rios0.83
Matched against ENR-136800, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-136800Stephen Rios1965-11-22Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39fc8b5690f5
    Escalated CLM-428068, top score 0.83, candidates MBR-036660

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-8736
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-007860
Opened
2026-10-19 19:54:36
Top score
0.83