Steward queue/CASE-000232
Steward case

CASE-000232

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-5381workflow paused, state held

Side-by-side comparison

Incoming CLM-418198 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418198incoming
#1MBR-041957Larry Burke
0.831 rec.
Best evidence: NameDate of birth
#2MBR-004655Lauren Burke
0.602 rec.
Best evidence: Name
NameLarry BurkeLarry BurkeLauren R Burke
Date of birth1976-07-031976-07-031976-07-28
Member ID—
N/A
UHC-81346-65UHC-68889-27
SSN—
•••-••-NULL
—•••-••-1087
Phone—61687607764243271590
Email—
N/A
——
Address—
NULL
4801 Willow Ct6008 Mesa Dr
City / state / ZIP—
-
Tucson, AZ, 85722Phoenix, AZ, 85096
GroupGRP-1616—GRP-6310
Plan——NAVIGATE-HMO
Sources, recordsCLM1 recordPRV ×11 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041957Larry Burke0.83
Matched against PRV-25392, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-25392Larry Burke1976-07-03Single record 1.00
▶#2MBR-004655Lauren Burke0.60
Matched against CLM-425505, 2 fields compared, weighted score 0.602
FieldSimilarityWeightShareNote
Name0.90350%
Date of birth0.30350%year_month
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:390103b80f73
    Escalated CLM-418198, top score 0.83, candidates MBR-041957, MBR-004655

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-5381
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005005
Opened
2026-10-19 19:54:36
Top score
0.83