Steward queue/CASE-000237
Steward case

CASE-000237

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-77540workflow paused, state held

Side-by-side comparison

Incoming CLM-405275 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405275incoming
#1MBR-040678Roy Hansen
0.831 rec.
Best evidence: NameDate of birth
#2MBR-035237Roy Hansen
0.602 rec.
Best evidence: Name
NameRoy HansenRoy Q HansenRoy N Hansen
Date of birth1946-02-131946-02-131946-08-14
Member ID—UHC-85927-31UHC-25734-43
SSN—•••-••-0131•••-••-3273
Phone—25447469652473901544
Email—
UNKNOWN
roy.hansen@aol.comroy.hansen@proton.me
Address—
null
8131 Pine Dr3041 Canyon Rd
City / state / ZIP—
N/A
Austin, TX, 78719Tampa, FL, 33618
GroupGRP-0534GRP-0534GRP-8623
PlanMEDICARE-ADV-AMEDICARE-ADV-ACORE-HMO
Sources, recordsCLM1 recordENR ×11 recordENR ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040678Roy Hansen0.83
Matched against ENR-106906, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-106906Roy Hansen1946-02-13Single record 1.00
▶#2MBR-035237Roy Hansen0.60
Matched against ENR-117375, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.20350%year_only
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39acaf1ffa61
    Escalated CLM-405275, top score 0.83, candidates MBR-040678, MBR-035237

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77540
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041670
Opened
2026-10-19 19:54:36
Top score
0.83