Steward case

CASE-000252

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-25817workflow paused, state held

Side-by-side comparison

Incoming CLM-428787 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-428787incoming	#1MBR-000691Ann Santiago 0.834 rec. Best evidence: NameDate of birth
Name	Ann Santiago	Ann Santiago
Date of birth	1990-01-07	1990-01-07
Member ID	—	UHC-72018-89
SSN	—	•••-••-8268
Phone	— N/A	4313414103
Email	— NULL	ann.santiago@gmail.com
Address	— NULL	4669 Main St
City / state / ZIP	— NULL, null, N/A	Glendale, AZ, 85338
Group	GRP-7405	GRP-7405
Plan	—	SELECT-EPO
Sources, records	CLM1 record	CLM ×1ENR ×2PRV ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000691Ann Santiago0.83

Matched against CLM-428786, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-428786Ann Santiago1990-01-07Rule 0.99
ENRENR-137757Ann Santiago1990-01-07Rule 0.99
PRVPRV-28460Ann Santiago1990-01-07Rule 0.99
ENRENR-137756Ann Santiago1990-01-07Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39cdef0f5c67
Escalated CLM-428787, top score 0.83, candidates MBR-000691

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Ann SantiagoMBR-000691, score 0.83, 4 recordsLinkConfirm as a distinct identityCLM-428787 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-25817
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-020259
Opened: 2026-10-19 19:54:36
Top score: 0.83