Steward queue/CASE-000253
Steward case

CASE-000253

Confidence 0.81 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-720workflow paused, state held

Side-by-side comparison

Incoming CLM-405924 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405924incoming
#1MBR-014947Nicole Johnston
0.811 rec.
Best evidence: NameAddress
NameNicole JohnstonNicole Z Johnston
Date of birth1952-04-091953-04-09
Member ID—
UNKNOWN
—
SSN—
•••-••--
—
Phone—
NULL
5254785163
Email—
NULL
—
Address5609 Lincoln Way5609 Lincoln Way
City / state / ZIPCharlotte, NC, 28297Charlotte, NC, 28297
Group——
Plan—
UNKNOWN
MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-014947Nicole Johnston0.81
Matched against CLM-405925, 3 fields compared, weighted score 0.813
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth0.50338%one_digit
Address1.00225%exact
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-405925Nicole Johnston1953-04-09Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e20067885a
    Escalated CLM-405924, top score 0.81, candidates MBR-014947

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-720
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-000700
Opened
2026-10-19 19:54:36
Top score
0.81