Steward queue/CASE-000258
Steward case

CASE-000258

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-6503workflow paused, state held

Side-by-side comparison

Incoming CLM-406913 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406913incoming
#1MBR-007994Priya Barnes
0.831 rec.
Best evidence: NameDate of birth
NamePriya BarnesPriya Barnes
Date of birth2006-09-24
09/24/2006
2006-09-24
Member IDUHC-69445-73—
SSN—
•••-••-NULL
—
Phone——
Email—priya.barnes@outlook.com
Address—
-
7208 Indian School Rd
City / state / ZIP—
NULL
Austin, TX, 78709
GroupGRP-5082—
Plan—
NULL
OPTIONS-PPO
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007994Priya Barnes0.83
Matched against TPA-53034, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-53034Priya Barnes2006-09-24Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39b5abc74c19
    Escalated CLM-406913, top score 0.83, candidates MBR-007994

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-6503
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005974
Opened
2026-10-19 19:54:36
Top score
0.83