Steward queue/CASE-000265
Steward case

CASE-000265

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-31775workflow paused, state held

Side-by-side comparison

Incoming CLM-404718 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-404718incoming
#1MBR-000742Sam Johnston
0.833 rec.
Best evidence: Date of birth
NameSamuel JohnstonSam Johnston
Date of birth1978-02-081978-02-08
Member ID—
NULL
UHC-27674-38
SSN—•••-••-8002
Phone—3232751298
Email—samuel.johnston11@hotmail.com
Address—
null
1434 Palm Dr
City / state / ZIP—Las Vegas, NV, 89112
Group—GRP-7357
Plan—
-
SELECT-EPO
Sources, recordsCLM1 recordCLM ×1PRV ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000742Sam Johnston0.83
Matched against CLM-404717, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.90350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3991a2f93bb2
    Escalated CLM-404718, top score 0.83, candidates MBR-000742

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-31775
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-023761
Opened
2026-10-19 19:54:36
Top score
0.83