Steward case

CASE-000273

Confidence 0.78 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-17829workflow paused, state held

Side-by-side comparison

Incoming CLM-430172 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-430172incoming	#1MBR-022448Lucia Reyes 0.781 rec. Best evidence: NameDate of birthPhone
Name	Lucia Ryees	Lucia P Reyes
Date of birth	1967-05-26 May 26, 1967	1967-05-26
Member ID	— N/A	UHC-11974-20
SSN	—	•••-••-0684
Phone	9887346573	9887346573
Email	—	lucia.reyes52@outlook.com
Address	7826 Mountain View Dr	8769 Mesa Dr
City / state / ZIP	Fresno, CA, 93757 FRESNO , ca , 93757	Glendale, AZ, 85310
Group	GRP-7868	GRP-7868
Plan	— UNKNOWN	MEDICARE-ADV-B
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022448Lucia Reyes0.78

Matched against ENR-139573, 4 fields compared, weighted score 0.778

Field	Similarity	Weight	Share	Note
Name	0.96	3	32%
Date of birth	1.00	3	32%	exact
Phone	1.00	1.5	16%
Address	0.00	2	21%	different

Guard: noneConflicts: none

Records in this identity

ENRENR-139573Lucia Reyes1967-05-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39c28ca366a8
Escalated CLM-430172, top score 0.78, candidates MBR-022448

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Lucia ReyesMBR-022448, score 0.78, 1 recordLinkConfirm as a distinct identityCLM-430172 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-17829
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-014905
Opened: 2026-10-19 19:54:36
Top score: 0.78