Steward queue/CASE-000278
Steward case

CASE-000278

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-79505workflow paused, state held

Side-by-side comparison

Incoming CLM-408755 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-408755incoming
#1MBR-002601Ethan Ramos
0.832 rec.
Best evidence: NameDate of birth
NameEthan O Ramos
ETHAN O. RAMOS
Ethan O Ramos
Date of birth2005-04-012005-04-01
Member ID—
UNKNOWN
UHC-96236-46
SSN•••-••-4498—
Phone—
UNKNOWN
4943074464
Email—ethan.ramos12@hotmail.com
Address—7771 Spring St
City / state / ZIP—
-
Tampa, FL, 33654
GroupGRP-2173GRP-2173
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-002601Ethan Ramos0.83
Matched against ENR-111543, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3968efcd42fb
    Escalated CLM-408755, top score 0.83, candidates MBR-002601

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-79505
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042162
Opened
2026-10-19 19:54:36
Top score
0.83