Steward queue/CASE-000286
Steward case

CASE-000286

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-86259workflow paused, state held

Side-by-side comparison

Incoming CLM-408662 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-408662incoming
#1MBR-000829Mary George
0.835 rec.
Best evidence: NameDate of birth
#2MBR-015333Daniel George
0.641 rec.
Best evidence: none ≥ 0.90
NameMary GeorgeMary I GeorgeDaniel George
Date of birth1953-01-20
20-01-1953
1953-01-201953-03-20
Member ID—
NULL
UHC-99908-37UHC-72093-23
SSN—
•••-••-UNKNOWN
•••-••-3771•••-••-7190
Phone—48737263144159415765
Email—mary.george@gmail.comdaniel.george30@proton.me
Address—
NULL
4853 Baseline Rd9371 Meadow Ln
City / state / ZIP—
-, UNKNOWN, UNKNOWN
Houston, TX, 77058Los Angeles, CA, 90007
Group—
NULL
GRP-5498GRP-8660
PlanSELECT-EPOSELECT-EPOCORE-HMO
Sources, recordsCLM1 recordENR ×2CLM ×35 recordsENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000829Mary George0.83
Matched against ENR-111415, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-015333Daniel George0.64
Matched against ENR-116990, 2 fields compared, weighted score 0.644
FieldSimilarityWeightShareNote
Name0.79350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • ENRENR-116990Daniel George1953-03-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39dea5375062
    Escalated CLM-408662, top score 0.83, candidates MBR-000829, MBR-015333

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-86259
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043837
Opened
2026-10-19 19:54:36
Top score
0.83