Steward case

CASE-000295

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63002workflow paused, state held

Side-by-side comparison

Incoming CLM-416349 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-416349incoming	#1MBR-040262Arjun Anderson 0.832 rec. Best evidence: NameDate of birth
Name	Arjun Anderson Anderson, Arjun	Arjun Anderson
Date of birth	2006-04-21	2006-04-21
Member ID	— UNKNOWN	UHC-43813-38
SSN	— •••-••-UNKNOWN	•••-••-7790
Phone	— NULL	—
Email	— UNKNOWN	—
Address	—	7072 Desert Sky Blvd
City / state / ZIP	— N/A	Austin, TX
Group	— UNKNOWN	GRP-2226
Plan	CHOICE-PLUS-PPO	—
Sources, records	CLM1 record	CLM ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040262Arjun Anderson0.83

Matched against CLM-416347, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-416347Arjun Anderson2006-04-21Scored 1.00
CLMCLM-416348Arjun Anderson2006-04-21Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:399f21dab3ea
Escalated CLM-416349, top score 0.83, candidates MBR-040262

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Arjun AndersonMBR-040262, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-416349 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-63002
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-037239
Opened: 2026-10-19 19:54:36
Top score: 0.83