Steward queue/CASE-000303
Steward case

CASE-000303

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-73099workflow paused, state held

Side-by-side comparison

Incoming CLM-405416 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-405416incoming
#1MBR-015528Roger Carroll
0.835 rec.
Best evidence: NameDate of birth
NameRoger CarrollRoger E Carroll
Date of birth1972-03-04
03/04/72
1972-03-04
Member ID—UHC-21603-47
SSN—•••-••-4621
Phone—
NULL
3613523313
Email—
UNKNOWN
roger.carroll@aol.com
Address—8894 Pine Dr
City / state / ZIP—
NULL, N/A, N/A
Plano, TX, 75047
Group—
UNKNOWN
GRP-4695
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordENR ×2CLM ×35 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-015528Roger Carroll0.83
Matched against ENR-107130, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:391000fcac84
    Escalated CLM-405416, top score 0.83, candidates MBR-015528

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-73099
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040452
Opened
2026-10-19 19:54:36
Top score
0.83