Steward queue/CASE-000304
Steward case

CASE-000304

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-23726workflow paused, state held

Side-by-side comparison

Incoming TPA-51794 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51794incoming
#1MBR-029321Brenda Cook
0.831 rec.
Best evidence: NameDate of birth
NameBrenda CookBrenda Cook
Date of birth1969-08-031969-08-03
Member ID—
NULL
—
SSN—
•••-••-NULL
•••-••-7554
Phone—
null
3232372512
Email—
UNKNOWN
—
Address—
-
4236 Church St
City / state / ZIP—
N/A, N/A,
Las Vegas, NV, 89119
Group—
N/A
GRP-3259
Plan—MEDICARE-ADV-B
Sources, recordsTPA1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-029321Brenda Cook0.83
Matched against ENR-105421, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-105421Brenda Cook1969-08-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39dc521621c3
    Escalated TPA-51794, top score 0.83, candidates MBR-029321

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-23726
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018918
Opened
2026-10-19 19:54:36
Top score
0.83