Steward queue/CASE-000306
Steward case

CASE-000306

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-908workflow paused, state held

Side-by-side comparison

Incoming ENR-140647 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-140647incoming
#1MBR-037139Eric Flores
0.831 rec.
Best evidence: NameDate of birth
NameEric K FloresEric K Flores
Date of birth1962-10-191962-10-19
Member ID—
null
UHC-95939-27
SSN•••-••-1212—
Phone4509388794
(450) 938-8794
—
Emaileric.flores@icloud.com—
Address3873 Indian School Rd—
City / state / ZIPSeattle, WA
SEATTLE, WA, NULL
—
GroupGRP-4227GRP-4227
PlanCHOICE-PLUS-PPO—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-037139Eric Flores0.83
Matched against CLM-430948, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-430948Eric Flores1962-10-19Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393b7b185fb0
    Escalated ENR-140647, top score 0.83, candidates MBR-037139

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-908
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-000877
Opened
2026-10-19 19:54:36
Top score
0.83