Steward queue/CASE-000316
Steward case

CASE-000316

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-77739workflow paused, state held

Side-by-side comparison

Incoming CLM-425041 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-425041incoming
#1MBR-023714Mei Bailley
0.833 rec.
Best evidence: NameDate of birth
NameMei BaileyMei A Bailley
Date of birth1966-11-091966-11-09
Member ID—
UNKNOWN
UHC-36377-34
SSN—
•••-••-N/A
—
Phone—
NULL
5165565888
Email——
Address—
-
1353 Desert Sky Blvd
City / state / ZIP—
N/A
Tampa, FL
Group—
UNKNOWN
GRP-2943
PlanSELECT-EPOSELECT-EPO
Sources, recordsCLM1 recordTPA ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-023714Mei Bailley0.83
Matched against TPA-61033, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39218af3c8bb
    Escalated CLM-425041, top score 0.83, candidates MBR-023714

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-77739
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041724
Opened
2026-10-19 19:54:36
Top score
0.83