Steward queue/CASE-000330
Steward case

CASE-000330

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-13866workflow paused, state held

Side-by-side comparison

Incoming CLM-416990 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-416990incoming
#1MBR-000986Douglas Howell
0.832 rec.
Best evidence: NameDate of birth
NameDouglas D HowellDouglas D Howell
Date of birth1959-05-10
19590510
1959-05-10
Member ID—UHC-59326-05
SSN—
•••-••-N/A
•••-••-9651
Phone—
-
7455862120
Email—
N/A
—
Address—275 Apache Blvd
City / state / ZIP—
, null
Minneapolis, MN, 55417
GroupGRP-8009GRP-8009
Plan—
null
MEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000986Douglas Howell0.83
Matched against CLM-416989, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397b223b5c98
    Escalated CLM-416990, top score 0.83, candidates MBR-000986

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-13866
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-011981
Opened
2026-10-19 19:54:36
Top score
0.83