Steward queue/CASE-000333
Steward case

CASE-000333

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-59941workflow paused, state held

Side-by-side comparison

Incoming TPA-51166 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-51166incoming
#1MBR-000997Jordan McDonald
0.833 rec.
Best evidence: NameDate of birth
NameJordan McDonaldJordan T McDonald
Date of birth2006-11-16
16-11-2006
2006-11-16
Member ID—
N/A
UHC-22206-80
SSN—
•••-••-NULL
•••-••-6015
Phone—
UNKNOWN
3655266403
Email—jordan.mcdonald@gmail.com
Address—
N/A
8883 Spring St Apt 18
City / state / ZIP—
UNKNOWN
Jacksonville, FL, 32224
Group—
UNKNOWN
GRP-8756
Plan—
null
OPTIONS-PPO
Sources, recordsTPA1 recordCLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-000997Jordan McDonald0.83
Matched against CLM-402704, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392c61e3c2e8
    Escalated TPA-51166, top score 0.83, candidates MBR-000997

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-59941
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036190
Opened
2026-10-19 19:54:36
Top score
0.83