Steward case

CASE-000353

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-88730workflow paused, state held

Side-by-side comparison

Incoming CLM-428949 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-428949incoming	#1MBR-001039Gregory Gonzales 0.831 rec. Best evidence: NameDate of birth
Name	Gregory Gonzales	Gregory Gonzales
Date of birth	1961-02-08 02/08/1961	1961-02-08
Member ID	UHC-76342-42 UHC7634242	—
SSN	— •••-••-NULL	—
Phone	—	8606465190
Email	— NULL	gregory.gonzales75@hotmail.com
Address	— null	2432 Highland Ave
City / state / ZIP	— NULL, NULL	Scottsdale, AZ, 85294
Group	GRP-5571	GRP-5571
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO
Sources, records	CLM1 record	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001039Gregory Gonzales0.83

Matched against TPA-62792, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-62792Gregory Gonzales1961-02-08Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39d3d06dd319
Escalated CLM-428949, top score 0.83, candidates MBR-001039

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Gregory GonzalesMBR-001039, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-428949 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-88730
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-044412
Opened: 2026-10-19 19:54:36
Top score: 0.83