Steward queue/CASE-000355
Steward case

CASE-000355

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-89405workflow paused, state held

Side-by-side comparison

Incoming TPA-59698 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59698incoming
#1MBR-036925Nancy Ryan
0.831 rec.
Best evidence: NameDate of birth
NameNancy RyanNancy Ryan
Date of birth1989-03-051989-03-05
Member ID——
SSN—
•••-••-UNKNOWN
—
Phone5994558400
(599) 455-8400
—
Email——
Address—249 Spring St
City / state / ZIP—
NULL
Plano, TX, 75053
Group——
Plan—
null
CORE-HMO
Sources, recordsTPA1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036925Nancy Ryan0.83
Matched against TPA-59697, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-59697Nancy Ryan1989-03-05Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ae3be74a97
    Escalated TPA-59698, top score 0.83, candidates MBR-036925

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-89405
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044560
Opened
2026-10-19 19:54:36
Top score
0.83