Steward queue/CASE-000357
Steward case

CASE-000357

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-87155workflow paused, state held

Side-by-side comparison

Incoming CLM-411461 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-411461incoming
#1MBR-001048Carl Montgomery
0.835 rec.
Best evidence: NameDate of birth
NameCarl X Montgomery
carl X. montgomery
Carl X Montgomery
Date of birth1962-08-111962-08-11
Member ID—
-
UHC-57349-54
SSN—
•••-••-NULL
•••-••-7028
Phone—
N/A
4322156600
Email—
N/A
carl.montgomery@gmail.com
Address—
N/A
1278 Lake View Rd
City / state / ZIP—
UNKNOWN, UNKNOWN
Seattle, WA, 98151
Group—GRP-9865
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×3TPA ×1ENR ×15 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001048Carl Montgomery0.83
Matched against CLM-411460, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:390912ecf001
    Escalated CLM-411461, top score 0.83, candidates MBR-001048

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-87155
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-044038
Opened
2026-10-19 19:54:36
Top score
0.83