Steward queue/CASE-000365
Steward case

CASE-000365

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-2490workflow paused, state held

Side-by-side comparison

Incoming TPA-56710 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-56710incoming
#1MBR-022505Keith Scott
0.752 rec.
Best evidence: NameDate of birth
NameKeith ScottKeith J Scott
Date of birth1999-07-09
19990709
1999-07-09
Member ID—UHC-99761-49
SSN—•••-••-9497
Phone—9847610668
Email—
null
keith.scott73@gmail.com
Address2392 River Rd
2392 RIVER ROAD
9133 Canyon Rd
City / state / ZIPFresno, CA, 93727San Antonio, TX, 78238
Group—GRP-9645
Plan—NAVIGATE-HMO
Sources, recordsTPA1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022505Keith Scott0.75
Matched against ENR-120111, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f87e08c6c4
    Escalated TPA-56710, top score 0.75, candidates MBR-022505

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-2490
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-002371
Opened
2026-10-19 19:54:36
Top score
0.75