Steward case

CASE-000367

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-83104workflow paused, state held

Side-by-side comparison

Incoming TPA-53949 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-53949incoming	#1MBR-030807Jennifer Scott 0.831 rec. Best evidence: NameDate of birth
Name	Jennifer Scott	Jennifer Scott
Date of birth	1999-04-26 19990426	1999-04-26
Member ID	UHC-64421-36	—
SSN	— •••-••-N/A	—
Phone	— -	—
Email	—	jennifer.scott90@icloud.com
Address	— null	4552 Apache Blvd
City / state / ZIP	— NULL, NULL, null	Plano, TX, 75006
Group	GRP-2849	GRP-2849
Plan	— N/A	OPTIONS-PPO
Sources, records	TPA1 record	CLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030807Jennifer Scott0.83

Matched against CLM-409010, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-409010Jennifer Scott1999-04-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:395a22eef27d
Escalated TPA-53949, top score 0.83, candidates MBR-030807

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Jennifer ScottMBR-030807, score 0.83, 1 recordLinkConfirm as a distinct identityTPA-53949 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-83104
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-043088
Opened: 2026-10-19 19:54:36
Top score: 0.83