Steward queue/CASE-000369
Steward case

CASE-000369

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvjj6udb-79726workflow paused, state held

Side-by-side comparison

Incoming CLM-407303 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407303incoming
#1MBR-028227Kayla Graham
0.751 rec.
Best evidence: NameDate of birth
NameKayla GrahamKayla N Graham
Date of birth1955-06-101955-06-10
Member ID—UHC-57842-30
SSN—•••-••-9727
Phone—7302057082
Email—
-
—
Address1485 Baseline Rd
1485 BASELINE ROAD
3279 Highland Ave
City / state / ZIPColumbus, OH, 43288
Columbus, OH, 43288-1443
Scottsdale, AZ, 85287
GroupGRP-9631GRP-9631
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-028227Kayla Graham0.75
Matched against ENR-109561, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity
  • ENRENR-109561Kayla Graham1955-06-10Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:551e238afd02
    Escalated CLM-407303, top score 0.75, candidates MBR-028227

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-79726
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042209
Opened
2026-10-22 12:43:43
Top score
0.75