Steward queue/CASE-000370
Steward case

CASE-000370

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-61094workflow paused, state held

Side-by-side comparison

Incoming TPA-55636 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55636incoming
#1MBR-039806Thomas Rsoe
0.831 rec.
Best evidence: NameDate of birth
NameThomas L RoseThomas L Rsoe
Date of birth1951-06-06
19510606
1951-06-06
Member ID—
-
UHC-81794-28
SSN•••-••-6791—
Phone—9352359096
Email——
Address8010 Pine Dr—
City / state / ZIPTampa, FL, 33624—
Group—
NULL
GRP-6828
Plan—CORE-HMO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-039806Thomas Rsoe0.83
Matched against CLM-412826, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.95350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-412826Thomas Rsoe1951-06-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395aa418fac4
    Escalated TPA-55636, top score 0.83, candidates MBR-039806

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-61094
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036578
Opened
2026-10-19 19:54:36
Top score
0.83