Steward queue/CASE-000381
Steward case

CASE-000381

Confidence 0.60 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-13340workflow paused, state held

Side-by-side comparison

Incoming ENR-115963 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-115963incoming
#1MBR-001099Pat Ortega
0.601 rec.
Best evidence: none ≥ 0.90
NameMark M OrtizPat Ortega
Date of birth1990-09-03
19900903
1990-09-09
Member IDUHC-37581-36—
SSN•••-••-3368—
Phone4358277855
435.827.7855
—
Email—
NULL
—
Address607 Canyon Rd
607 Canyon Road
—
City / state / ZIPAustin, TX, 78729—
GroupGRP-7545—
PlanCHOICE-PLUS-PPO—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001099Pat Ortega0.60
Matched against CLM-418144, 2 fields compared, weighted score 0.604
FieldSimilarityWeightShareNote
Name0.71350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-418144Pat Ortega1990-09-09Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:392686d7bd68
    Escalated ENR-115963, top score 0.60, candidates MBR-001099

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-13340
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-011578
Opened
2026-10-19 19:54:36
Top score
0.60