Steward queue/CASE-000385
Steward case

CASE-000385

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-49488workflow paused, state held

Side-by-side comparison

Incoming TPA-61731 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-61731incoming
#1MBR-034432Matthew Spencer
0.831 rec.
Best evidence: NameDate of birth
NameMatthew Spencer
Spencer, Matthew
Matthew Spencer
Date of birth2002-08-262002-08-26
Member ID—UHC-03454-35
SSN—•••-••-7830
Phone5719070427
571-907-0427
—
Email—
-
matthew.spencer25@aol.com
Address—
NULL
3364 Forest Ave
City / state / ZIP—Jacksonville, FL, 32217
GroupGRP-4686GRP-4686
Plan—
N/A
CHOICE-PLUS-PPO
Sources, recordsTPA1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-034432Matthew Spencer0.83
Matched against ENR-134811, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-134811Matthew Spencer2002-08-26Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393550947cde
    Escalated TPA-61731, top score 0.83, candidates MBR-034432

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-49488
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-032231
Opened
2026-10-19 19:54:36
Top score
0.83