Steward queue/CASE-000387
Steward case

CASE-000387

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-95932workflow paused, state held

Side-by-side comparison

Incoming CLM-432550 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-432550incoming
#1MBR-003147Russell Jacobs
0.834 rec.
Best evidence: NameDate of birth
NameRussell K JacobsRussell K Jacobs
Date of birth1986-02-101986-02-10
Member ID—
UNKNOWN
UHC-03633-88
SSN•••-••-4068—
Phone—7469542726
Email——
Address—
null
3278 Spring St
City / state / ZIP—
NULL, N/A, null
Denver, CO, 80225
Group—GRP-9693
PlanMEDICARE-ADV-BMEDICARE-ADV-B
Sources, recordsCLM1 recordCLM ×2TPA ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-003147Russell Jacobs0.83
Matched against CLM-432549, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-432549Russell Jacobs1986-02-10Scored 1.00
  • TPATPA-64361Russell Jacobs1986-02-10Scored 1.00
  • CLMCLM-432548Russell Jacobs1986-02-10Scored 1.00
  • TPATPA-64360Russell Jacobs1986-02-10Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bb70e743f2
    Escalated CLM-432550, top score 0.83, candidates MBR-003147

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-95932
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046016
Opened
2026-10-19 19:54:36
Top score
0.83