Steward queue/CASE-000389
Steward case

CASE-000389

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-76457workflow paused, state held

Side-by-side comparison

Incoming CLM-401671 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401671incoming
#1MBR-030494Nicole Rivera
0.831 rec.
Best evidence: NameDate of birth
NameNicole RiveraNicole Rivera
Date of birth1941-03-21
21-03-1941
1941-03-21
Member IDUHC-02205-42—
SSN—
•••-••--
•••-••-4793
Phone—3182608586
Email—
UNKNOWN
—
Address—
N/A
7907 Baseline Rd
City / state / ZIP—
NULL, UNKNOWN, -
Scottsdale, AZ, 85203
GroupGRP-3033—
Plan—
null
—
Sources, recordsCLM1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030494Nicole Rivera0.83
Matched against CLM-401672, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-401672Nicole Rivera1941-03-21Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398b5921955e
    Escalated CLM-401671, top score 0.83, candidates MBR-030494

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-76457
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041377
Opened
2026-10-19 19:54:36
Top score
0.83