Steward queue/CASE-000404
Steward case

CASE-000404

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-72636workflow paused, state held

Side-by-side comparison

Incoming CLM-414771 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-414771incoming
#1MBR-001193Nicole Rogers
0.832 rec.
Best evidence: NameDate of birth
NameNicole RogersNicole D Rogers
Date of birth1957-02-151957-02-15
Member ID—
NULL
UHC-41707-94
SSN—
•••-••--
•••-••-6653
Phone—
NULL
7595246379
Email—
N/A
nicole.rogers71@icloud.com
Address3399 Sunset Blvd
3399 Sunset Boulevard
7579 Mountain View Dr
City / state / ZIPJacksonville, FL, 32220Plano, TX, 75005
GroupGRP-7927GRP-7927
PlanMEDICARE-ADV-AMEDICARE-ADV-A
Sources, recordsCLM1 recordPRV ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-001193Nicole Rogers0.83
Matched against PRV-24329, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d42defbdc6
    Escalated CLM-414771, top score 0.83, candidates MBR-001193

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-72636
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040308
Opened
2026-10-19 19:54:36
Top score
0.83