Steward queue/CASE-000405
Steward case

CASE-000405

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-22353workflow paused, state held

Side-by-side comparison

Incoming TPA-60104 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-60104incoming
#1MBR-018202Betty Gomez
0.833 rec.
Best evidence: NameDate of birth
NameBetty G GomezBetty G Gomez
Date of birth1977-06-091977-06-09
Member ID—
-
UHC-79259-25
SSN—
•••-••-UNKNOWN
•••-••-5954
Phone—
null
3774138090
Email—
-
betty.gomez@outlook.com
Address—347 Main St
City / state / ZIP—Tampa, FL, 33632
GroupGRP-5576GRP-5576
Plan—
NULL
MEDICARE-ADV-B
Sources, recordsTPA1 recordENR ×1CLM ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018202Betty Gomez0.83
Matched against ENR-130102, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:551e80f56a2b
    Escalated TPA-60104, top score 0.83, candidates MBR-018202

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-22353
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018015
Opened
2026-10-22 12:43:43
Top score
0.83